Privacy Policy

Oriental Land Co., Ltd. (hereinafter "OLC,") is committed to providing maximum protection of website user’s personal information. The policy disclosed below applies to the handling of the personally identifiable information received by OLC on the "CIRQUE DU SOLEIL THEATRE TOKYO " official website (URL: www.zed.co.jp) (hereinafter, "Web Site") operated by OLC under license from CIRQUE DU SOLEIL INC. (hereinafter, "CDS"), and any other personal information received by OLC in connection with the business and operation of "CIRQUE DU SOLEIL THEATRE TOKYO " (hereinafter "CIRQUE DU SOLEIL THEATRE TOKYO").

1. Privacy Policy

• We respect the privacy of our patrons and website users (hereinafter, "Guest(s), " "you," "your") in the course of the business and operation of "CIRQUE DU SOLEIL THEATRE TOKYO" including the operation of the Web Site, and handle your personally identifiable information that identifies a particular individual, such as the individual's name, postal address, date of birth, age, e-mail address, telephone number, and other descriptions such as consumer preferences (hereinafter "Personal Information") collected in connection with the business and operation of "CIRQUE DU SOLEIL THEATRE TOKYO" including the Web Site based on the following policies:
• We do our best to provide proper security to protect your Personal Information to prevent leakage, loss or damage thereof and unauthorized access thereto.
• Any and all Personal Information collected in connection with the business and operation of "CIRQUE DU SOLEIL THEATRE TOKYO" including the Web Site will be utilized for the following purposes:
  

  The Personal Information will be utilized for the businesses related to "CIRQUE DU SOLEIL THEATRE TOKYO" to (a) offer services, (b) improve merchandise and services and develop new merchandise, and (c) send information to our Guests.
  For these purposes, some or all of the Personal Information may be transferred to or used jointly by OLC, CDS, OLC's and CDS’ respective subsidiaries or affiliates and/or third parties appointed by OLC and/or CDS. The types of Personal Information which may be transferred and the methods of transmission are listed below.

  <Types of Personal Information Which Can Be Given To Third Parties>

  [1] Matters you entered in the Web Site or otherwise provided to OLC such as name, date of birth, age, postal address, e-mail address, telephone number, etc.
  [2] Records about our services and merchandises you have utilized and purchased.

  <Through>

  [1] File server
  [2] Electronic and printed media.

  <Personal Information Items to be Jointly Used>

  [1] Matters you entered in the Web Site or otherwise provided to OLC such as name, date of birth, age, postal address, e-mail address, telephone number, etc.
  [2] Records about our services and merchandises you have utilized and purchased.

  <Through>

  [1] File server
  [2] Electronic and printed media.

  <Security Manager of the Personal Information>

  Information security manager of OLC

  
  

  You may at any time, access, correct, add, delete or suspend the use of your Personal Information, and/or stop OLC from transferring your Personal Information by contacting us in accordance with the provisions set out in Clause 5 ("How to access your Personal Information") of this policy.

• Besides the cases above, OLC may share your information with a third party without your consent to the minimum extent as required on the following occasions:
  When provided to a third party, in a manner that does not identify a particular individual, for research and analysis of "CIRQUE DU SOLEIL THEATRE TOKYO" visitors trend or the Web Site’s access trend and for the service improvement related thereto.
  When required by law.
  When it is difficult to obtain your permission, but your information is required to protect the life, health, property, rights, etc., of other patrons of "CIRQUE DU SOLEIL THEATRE TOKYO" and/or users of the Web Site.
  When it is difficult to obtain your permission, but your information is required for the improvement of public health or children's welfare.
  When requested by national institutions or local bodies to assist with matters required by law.
• We comply with the Act on the Protection of Personal Information and relevant regulatory guidelines in handling personally identifiable information and this Private Policy will be continually reviewed, improved and followed by all employees of the company.

2. Handling of Personal Information provided to Each Service

"Instructions for Use," "User Rules," or "Member Rules," etc. in connection with each selected service on the Web Site will apply to the handling of Personal Information. If you wish to discontinue any selected service for any reason, you can do so by contacting us. In such case, you should follow the procedures stated on each instruction page for such service. Before you contact us regarding your Personal Information, please confirm your "inquiry number" provided in the instructions page of each service, which will be necessary for verification purpose. Moreover, as personally identifiable information provided by the Guests may be used for marketing and promotions, if you wish to stop it, you can do so by contacting us.

3. Handling of Personal Information in connection with Web Site

• Privacy Protections for Minors
  In the Web Site, minors will not be able to send Personal Information without the permission of their legal guardian. Therefore, the legal guardian's contact or email address may be required at registration, when deemed necessary.
  Moreover, Personal Information gathered from Guests under 18 years old will not be used for marketing or promotional purposes, unless we expressly indicate such use at the time of user's registration.
• Regarding IP Address
  IP address refers to the numeric identifier automatically assigned to a user's computer when a user is browsing any web site. The web server (the computer which provides web sites) automatically recognizes and corresponds with the Guest's computer.
  We collect your IP address to compile basic data for system management, for reporting general information to our advertisers, and for surveying Guests' access status to the Web Site. Although a Guest's IP address and access status will be recorded, we will not specify any Personal Information of the Guest.
  However, when we request a Guest to follow the terms and conditions for use of the services provided through Web Site, if it is necessary to protect our service, Web site or other customers, we may identify the particular Guest using the IP address.
• Regarding Use of Cookies
  Cookies refer to data transferred to your computer's hard disc drive from a web site for recording purposes. By utilizing cookies, your visits to the Web Site become easier and more convenient, while we can monitor Guests' activity patterns in the Web Site.
  We use cookies to collect data regarding the Web Site to evaluate, improve, update, and improve convenience of customers. However, cookies will never be used to identify passwords and credit card information.
  You may choose any time to turn off the cookies through changing your computer’s browser setting. Most browsers are designed to install cookies at the initial setting. Guests are expected to set their own level of rejecting cookies and method of accepting them. However, please be aware that if you turn cookies off, some services on the Web Site may not function properly, or respond remarkably slow.
• Links to Other Web Sites
  While you are using services provided by the Web Site, it is possible for you to leave our Web Site for other web sites.
  The Web Site may also provide links to other web sites. For example, on a page introducing "CIRQUE DU SOLEIL THEATRE TOKYO", links to the web sites operated by CDS and sponsor companies may be available.
  This Privacy Policy will not apply to such linked web sites and OLC holds no legal responsibility for any breach of related laws or governmental regulations.
• Encryption
  When we transmit certain important data (such as your Personal Information or credit card information) on the Web Site, we use the online business' standard secure socket layer (SSL) encryption method to protect and secure safety of such information it.
• Limited Responsibility for Privacy Policy in connection with the Web Site
  We think it most important to protect security of your Personal Information and we handle your information sent from your computer to our Web sites with utmost care. Please be aware that, despite our best efforts, no security measures for any information sent to us via Internet are perfect or impenetrable.
  OLC cannot guarantee the security of information sent by you at your own responsibility to our online services.
  In using our Official Site, you are deemed to agree to the collection and use of your Personal Information in accordance with the terms of this Private Policy. If you do not agree with it, please do not use the Web Site. You are also advised that your use of the Web Site is also subject to the Conditions of Use policy which is posted on the Web Site. Please consult these Conditions of Use prior to using the Web Site in order to inform yourself of your obligations.

4. How will you know if we amend this Privacy Policy?

We may amend this Privacy Policy at any time. If we amend this Privacy Policy to permit material changes in the way we collect, use and/or share your Personal Information, we will notify you of such changes in advance by prominently posting notice of the changes on the Web Site and/or by sending you postal mail or email at the last postal mail address or e-mail address that you provided to us on an as-may-be-necessary basis. Any such material changes to this Privacy Policy will be effective in principle thirty (30) calendar days following such notice of the changes by us, where any such material changes to this Privacy Policy may affect the way of our use and sharing of personal information that you provided to us before our notification to you of the changes. If you do not wish to permit material changes in the way we collect, use or share your Personal Information that you have provided to us before the effective date of such changes, you must so notify us at our contact office (as provided in the paragraph 5 below, "How to access your Personal Information") before that effective date. Please be advised, however, that, regardless of whether you provide such notice to us, the changes to this Privacy Policy will apply to any Personal Information that you provide to us on or after the effective date of such changes.

5. How to access your Personal Information

If you have any questions about or any requests for the access to your Personal Information or wish to correct, add, delete or suspend the use of your Personal Information, and/or stop OLC from transferring your Personal Information, you can contact us as follows. Unless you contact in the following manner, OLC may not respond to your request.

• Procedure

  CIRQUE DU SOLEIL THEATRE TOKYO Official Website
  The site to change or add member’s registration information
  https://my-ticket.zed.co.jp/mypage.do

  "CIRQUE DU SOLEIL THEATRE TOKYO" Information Desk
  Phone Number: 0570-02-8777
  (Business Hours: 10 am to 5 pm except year-end and new year)

  (If a specific contact number or other contact details is expressly indicated in the user rules or member rules of any specific service, the handling of such information will be separately provided through that service.)

  We will provide you with detailed procedures at the time of your request. We will first confirm your identity and reply through delivery of documents or otherwise. Depending on types of request, you may be required to complete an application form as designated by OLC.

  <Verification of the Circumstances Surrounding the Collection of Personal Information>

  When we collect your Personal Information either in writing or on the Web Site, OLC designates "inquiry number", which will, for verification purpose, be necessary when you make any request or inquiry with respect to your Personal Information. Moreover, for the purpose of matching your Personal Information with information retained in our databases, OLC will verify circumstance surrounding the collection of your Personal Information, such as when and how the information was collected. Unless this verification process is complete, we may not respond to your request.

• Clerical charges

  Following the request, OLC will, in principle, answer in writing, and clerical charges equivalent to the actual postal expenses (350 yen per copy) will be invoiced to the requesting party.

©Oriental Land Co., Ltd.
Updated on June 3, 2008