It is about 10 minutes walk from JR Maihama station on the Keiyo line and Musashino line to the Theatre via IKSPIARI. For details, please click Access to the Theatre.

There is no parking at the Theatre, but IKSPIARI Car Parks are available for guests visiting the Theatre to see the show. Parking for Theatre guests is free for up to 4 hours. Bring your parking ticket to the Guest Service Counter to receive validation for the 4 hour free parking service.

* Due to possible parking congestion, we recommend that you use public transportation.
* In the case of congested parking, please be advised that you may be directed to alternative parking located further away from the Theatre.

Due to show scheduling reasons, immediate admission for latecomers may or may not be possible.

Due to show scheduling reasons, guests may be asked to wait for suitable timing to enter and/or leave the theatre.

To ensure the safety of the performers and for copyright protection reasons, the use of cameras, with or without a flash, or recording devices of any kind is strictly prohibited before, during and after the performance inside the theatre. This includes all digital and non-digital camera and video devices including cellular phones. Photography in the Theatre Lobby is permitted.

There is no on site opera glasses service available.

For any lost and found items, please call the Cirque du Soleil Theatre Tokyo Information Desk at 0570-02-8777. (Please note this service is available in Japanese only.)
For any items lost during the show, please contact the Guest Service Counter located in the Theatre Lobby.

Only bouquets and letters for the performers are accepted. They must be left at the Guest Service Counter which is located in the Theatre Lobby. Please note that guests are asked to refrain from giving any gift directly to the performers.

We accept JCB credit card and other major credit cards for payment.

For payment by credit card

• The credit card user must be the official credit card holder.
• We do not accept any credit card not displaying the card holder’s signature. We do not process transactions if the signature displayed on the credit card does not match that shown on the receipt.
• Please be advised that it may take some time to complete the required procedures with the card holder’s credit card company if a confirmation process is required.

100yen coin operated storage lockers are available in the Theatre. Oversized items which do not fit in a locker may be stored at the Guest Service Counter .
The storage lockers are made available only for use during the show. Be sure to empty the locker when the show is over. If you see the show twice a day, you must empty the locker after each show.

Children are welcome to attend the show. An admission fee is required for guests 4 years of age or older. When requesting an individual seat for children 3 years of age or younger, an appropriate ticket must be purchased. When viewing the show with a child aged 3 years or younger on your lap, the child’s head must not be higher than your shoulder height so as not to disrupt the view of the person sitting behind.
For detailed information on tickets, please click Ticket Information.

There are no special seats for children in the Theatre. Child cushions to raise the height of seating for children are available free of charge at the Guest Service Counter which is located in the Theatre Lobby.
* Child cushions for children under 120cm tall are available free of charge.

• There are reserved areas available to accommodate wheelchair guests. When reserving a seat for a wheelchair user, please call the Cirque du Soleil Theatre Tokyo Information Desk at 0570-02-8777. (Please note this service is available in Japanese only.)
• An elevator is available to access the Theatre Lobby and seating area on the second floor. Please ask any attendant near you when assistance is required.
• Multi-function restrooms are available at 2 locations in the Theatre.

There are reserved areas available to accommodate wheelchair guests. When reserving a seat for a wheelchair user, please call the Cirque du Soleil Theatre Tokyo Information Desk at 0570-02-8777.(Please note this service is available in Japanese only.)

Pets are not permitted in the Theatre. Assistant dogs including seeing-eye dogs and guide dogs are permitted in the Theatre.
If assistance is required, ask any attendant at the Theatre. For further information, please call the Cirque du Soleil Theatre Tokyo Information Desk at 0570-02-8777.(Please note this service is available in Japanese only.)

Steps inside the theatre are all stairways.
Click here for Seating Plan .

• Blocks A – E
  Go down the stairways to reach these blocks. Please watch your step as handrails are not installed.
• Blocks F – L
  Go up the stairways to reach these blocks. Handrails are available along the walls on both right and left sides. Use the handrails as necessary to assist you in reaching your seat.

Smoking is not permitted in the Theatre. Smoking is only permitted in the designated smoking area located near the Theatre entrance.

You may be able to pick up a taxi at the Annex Parking area which is located in front of the Theatre. For details, click Access to the Theatre.
* Taxis are not always on stand by and you will need to make taxi arrangements personally. For further information, please inquire at the Guest Service Counter .

For details, click Access to the Theatre.